Reviews from our customers
See how we take care of our customers' experience with reliability, top quality and more
I rarely post reviews, but iRide truly deserves every bit of praise and a well-earned five stars! From the very first email, the pre-booking correspondence was professional and I really appreciated that no upfront payment was required. The driver was punctual on all three occasions (twice on 27th and on 29th December) and delivered exceptional customer service throughout. Two different vehicles were used, both spotlessly clean, spacious, and very comfortable. Car seats for my little one and a booster for the other were provided at no extra cost, which was a huge plus. The next time we’re in Southampton, there’s absolutely no question—we’ll be using iRide again and happily recommending them to everyone we know!
~ Lawrence E
I had to go for an important job interview in Southampton, and another taxi company let me down at the last minute. Luckily, iRide Taxis came to the rescue! They arrived quickly, the driver was professional and friendly, and I got to my interview right on time.
After the interview, I had to visit a few other places the same day, and once again iRide Taxi provided reliable, on-time service. Their cars are clean, comfortable, and the prices are very reasonable compared to other Southampton taxi services.
I’ve now saved iRide Taxis as my go-to trusted taxi company. If you’re looking for a dependable, and respect time sensitive appointments, then iride taxi are highly recommended and suggest giving iRide a call. They’re honestly one of the best taxi services in Southampton for anyone who values punctuality and professionalism. 🚖
~ adnan j
I ride taxi Southampton taxis. The driver, sikander was excellent. We were comfortable and did not at all feel concerned about his driving competency. He rang me before the pick-up time to confirm pick-up point at southampton aiport. We appreciated that he offered to stop along the way to southampton if we needed food and drink, or bathroom breaks. Our flight landed earlier than we had anticipated and had previously asked for a 6.30am pick-up to give us enough time to go through immigration, baggage claim and customs. Credit to him though, he was already making his way to the parking lot and so he picked us up at 6am.
~ Qamar S
We used this taxi service to get from Southampton Central to the Cruise Terminal. We booked a return journey online and the website was easy to use. What I particularly liked was the communication - booking confirmation received via email and text message. And we received a text message when the driver was en route and a link to view the drivers progress on a map. Also, we received the make, model, colour and registration of the taxi and the driver rang us as soon as he arrived. Really excellent service and we would use again.
~ Michael W
Very pleased to recommend iRide as a provider of airport transfers. Our taxi arrived at exactly the agreed time. Our driver was very friendly and helpful. The car was comfortable and the journey was as expected. We arrived at our destination at the expected time where the driver went out of his way to be helpful and ensure that we had no problems with our onward travels. if you need a taxi for an airport transfer, I would have no hesitation in giving this company a recommendation.
~ Brian A
A quality service at an incredibly great value price.
For all your airport or cruise port transfers, this is your go to company for anywhere near the London to Southampton areas.
They have quality vehicles, highly professional drivers like Hussain, and incredibly good prices.
Hussain and Iride are punctual and so easy to deal with, as well as focussing on safety and comfort. They will actually make coming back to London and Southampton worthwhile. I wouldn't use anyone else.
~ Geoff G
I was extremely impressed by the service I received from IRide. I booked a return journey from Heathrow to Southampton 2 disabled passengers and myself with 5 suitcases for 3Aug &16 Aug 24. Sheena who took the booking was extremely helpful, nothing was too much trouble as I had to make a few changes at short notice. The drivers were extremely polite and helpful. I will definitely use their services in the future. I would give more than 5 stars if I could
~ Chris W
These guys are fantastic. I was dropped at Southampton Airport by BA at 2:30am because our Southampton flight was diverted to Stansted.
The controller provided the best customer service I’ve experienced from a taxi company and the driver was excellent. Between them they got me home fast after an exhausting journey, and I felt safe the whole way. I would definitely use again, and would recommend to anyone.
~ James R
Fast, reliable polite and very helpful
Used there WhatsApp service on Saturday and my driver was so lovely she picked me and my two children up from tenpin in Millbrook ( pain the butt to get too if you don't drive) and took us the quickest route into Shirley and also dropped us off in a right at the bus stop I needed 👍👍👍👍 excellent service
Thank you so much will definitely use again
~ Melissa R
Excellent, prompt service with extremely courteous driver. His driving skills, road awareness and professionalism made me feel extremely comfortable & happy to be in his care. The head office were extremely helpful & informative. An outstanding company in my view, with very competitive rates! I highly recommend them.
~ Mary H
First time using iride last night , got picked up at 8pm. Driver was on time, patient and good with my two young kids. The car was spacious and comfortable.
I will definitely be using again and telling family and friends to use Iride as well.
Highly recommend
~ Ju M
We had a great experience with this taxi service! The driver was on time, friendly, and professional throughout the journey. The car was clean, comfortable, and well-maintained. We felt safe and relaxed the entire trip and arrived right on time. Would definitely recommend and use again!
~ Tadiwa A
Great service. We had booked another taxi firm to take us from Bournemouth airport to Fareham but due to unforseen circumstances they couldn't pick us up so they arranged for iRide to pick us up. The driver was very friendly, car was very comfortable and the journey was great.
~ Elaine H
Great driver. Very friendly, brought out a trolley straight away at the terminal and put our luggage on it.
Online booking is a bit glitchy - the confirmation I got was for a time years ago somewhere in Belfast. But the cab came fine and they confirmed the booking details when I emailed.
~ Ben S
Booked iride Saturday evening for journey home. UBER quoted £25! Decided to try local company, trip cost just over £13. Great driver and incredible service will use iride in future and support local business also room for a reasonable tip for driver. GREAT EXPERIENCE.
~ Mark T
Amazing hospitality. Omar ensured I was comfortable the entire duration of my journey from London airport to Southampton. The vehicle was spotless and driver arrived on time. Fair prices, honestly I doubt I will be using any other taxi services after my experience with iride.
~ Hasnain M
Our driver (Igor) was very polite and courteous, he arrived on time (both way journeys) and kept us updated on his arrival time. The car was very clean and we paid a very fair price for our journey.
Our first time using iRide but will definitely use again and would recommend.
~ Christina H
Highly recommended, used today and a great guy (forgot his name) was very professional also the main office were very professional and helpful. Well done. Glad I took your details when I was at a mela and happy used the service today. Definitely will be using again
~ N19
Very helpful/polite gentleman on phone, called me back when signal was bad and kept in touch as I was a bit anxious. Lovely driver and also came earlier for me as requested. Reasonably priced too. Very grateful customer, thank you so much. Definitely recommend and will use again.
~ pauline 2
Driver was on time with a large clean Mercedes estate as promised, friendly,
Careful professional driver both to Heathrow and some weeks later back again. Excellent service, will definitely use the again.
~ Stuart B
Fantastic service, we had a 4 am pickup at two separate destinations a two destination to go to Heathrow airport, the driver was amazing, polite and the taxi was clean and modern. Thoroughly recommended
~ Paul J
Loved having James as my driver, for the 2nd time..I enjoyed having the reassurance of having him again and knowing I was in good hands! Car is very clean and conversation to the station was enjoyable.
~ Diane C
I have nothing but praise for my first experience of using iRide Southampton. Super reliable, good communication about my booking and the most friendly and considerate driver. I will continue to use them in the future for airport transfers.
~ Maureen S
Great company have use them a few times now for airport runs. Drive meet us at Heathrow this evening. And nice touch gave us both a bottle of water, which was well needed after an 11 hour flight.Would 100% Recommend.
~ Theresa C